Free Delivery Nairobi (CBD)
+254 745 056 954 | +254 706 106 32 info@wandosinterior.co.ke Koja, Along Moi Avenue, Nairobi CBD

Refund & Return Policy

Our Commitment to You

At Wandos Interiors, we strive to deliver quality interior solutions and excellent service. This Refund & Return Policy explains how returns and refunds are handled.

Return & Refund Window

All return or refund requests must be made within 2 days (48 hours) from the date of delivery or installation. Requests submitted after this period will not be considered.

Eligible Returns

You may qualify for a return or refund if:

Non-Returnable Items

Due to the nature of our services, the following items are non-returnable and non-refundable:

Installation Services

Installation and service fees are non-refundable once work has been completed and approved, unless there is a proven fault caused by our team.

Refund Processing

Approved refunds will be processed through the original payment method. Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.

How to Contact Us

To request a return or refund, please contact us with your order details:

Wandos Interiors reserves the right to decline any return or refund request that does not meet the conditions outlined in this policy.